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-   -   Huston: Still can't change my password (http://www.paperwishes.com/forum//showthread.php?t=3367)

CarolJ 2 06-16-2013 08:22 PM

Huston: Still can't change my password
 
Unfortunately I am still unable to change my password for my Carol J name. I am really surprised that I haven't heard from PW. I must admit I have sort of given up emailing and calling them. I have tried the change password many many times and it always says it has sent a new password to my email, but I never get it. Maybe if someone reads this they will email me??? I get other emails from PW and other people can email me so I'm not sure what is going on.

The name I am using right now is using my email at work (something I really hate to do because they frown on us using any work systems for personal use).

I have emailed PW several times and have called them. I must get lost in the system or something.

Huston - can you help???

fabyon 06-17-2013 07:58 AM

Have you checked the spam folder ? Sometimes mails with links to reset passwords end up there.

SamB 06-17-2013 08:00 AM

Carol, I sent you a PM...

CarolJ 2 06-17-2013 07:21 PM

Quote:

Originally Posted by fabyon (Post 46982)
Have you checked the spam folder ? Sometimes mails with links to reset passwords end up there.

Yeah, I have checked, nothing there.:(

Huston 06-19-2013 02:15 PM

We are having issues with the forum's mail features. We are looking into it.

I will email you a temporary password if you need one, Carol.

Huston 06-19-2013 03:09 PM

Mail should be working properly now. Let me know if you are still unable to get your password reset e-mail.

Carol J 06-19-2013 07:46 PM

I am back, I still couldn't get the reset to work but Sam helped me out and everything is ok now.


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