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  #1  
Old 06-16-2013, 08:22 PM
CarolJ 2 CarolJ 2 is offline
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Default Huston: Still can't change my password

Unfortunately I am still unable to change my password for my Carol J name. I am really surprised that I haven't heard from PW. I must admit I have sort of given up emailing and calling them. I have tried the change password many many times and it always says it has sent a new password to my email, but I never get it. Maybe if someone reads this they will email me??? I get other emails from PW and other people can email me so I'm not sure what is going on.

The name I am using right now is using my email at work (something I really hate to do because they frown on us using any work systems for personal use).

I have emailed PW several times and have called them. I must get lost in the system or something.

Huston - can you help???
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  #2  
Old 06-17-2013, 07:58 AM
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fabyon fabyon is offline
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Have you checked the spam folder ? Sometimes mails with links to reset passwords end up there.
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Old 06-17-2013, 07:21 PM
CarolJ 2 CarolJ 2 is offline
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Quote:
Originally Posted by fabyon View Post
Have you checked the spam folder ? Sometimes mails with links to reset passwords end up there.
Yeah, I have checked, nothing there.
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Old 06-19-2013, 02:15 PM
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We are having issues with the forum's mail features. We are looking into it.

I will email you a temporary password if you need one, Carol.
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Old 06-19-2013, 03:09 PM
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Mail should be working properly now. Let me know if you are still unable to get your password reset e-mail.
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  #6  
Old 06-17-2013, 08:00 AM
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SamB SamB is offline
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Carol, I sent you a PM...
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  #7  
Old 06-19-2013, 07:46 PM
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Carol J Carol J is offline
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I am back, I still couldn't get the reset to work but Sam helped me out and everything is ok now.
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