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Old 08-15-2012, 06:37 AM
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Default webisodes

I haven't been able to watch the webisodes lately on my Fire and was wondering if something had changed.
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Old 08-15-2012, 09:23 AM
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Hmmm, don't know how you're doing it Kim, but I just checked & I can see it fine on my Fire. I did so by going to the website & choosing high bandwidth (which is what we have). Perhaps other ways of viewing it don't work?
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Old 08-15-2012, 04:41 PM
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I shot Huston a note with a link to your post Kim...hopefully he'll be on here soon with help!
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Old 08-15-2012, 11:43 PM
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Kim, it drove me crazy when I couldn't watch the webisodes! It turned out that there was something wrong with the outside connection, when the cable co. fixed it then I could watch the webisodes again.....thank goodness!!!
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Old 08-16-2012, 10:33 AM
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I had our in-office droid users test the Webisodes page again and it seemed to be working normally.

It is odd that a droid device wouldn't be able to view the webisodes. We allow access to both Flash and HTML5 to view the webisodes. Both of those formats are used on droid devices.

Have you tried updating your Fire?

http://www.amazon.com/gp/help/custom...deId=200790620
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Old 08-16-2012, 11:32 AM
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I keeps saying "loading player" and nothing happens...:O( I am not sure how to update the Fire, I thought it did it automatically. I will try later.

Thank you!
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Old 08-18-2012, 04:33 PM
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Figured it out....somehow my "flash" player got turned off....
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Old 08-20-2012, 10:55 AM
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I'm glad you got it working!
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