paper wishes logo upper right controls
Paper Wishes Scrapbooking & Paper Crafting Forum

Go Back   Paper Wishes Scrapbooking & Paper Crafting Forum > OTHER TOPICS > Technical Support

Reply
 
Thread Tools Display Modes
  #1  
Old 10-16-2015, 07:44 AM
SandersNan's Avatar
SandersNan SandersNan is offline
Swaps Organizer
 
Join Date: Apr 2009
Location: VA
Posts: 3,802
Thanks: 140
Thanked 1,577 Times in 1,211 Posts
Default Change in video format?

Hey Huston, I was all happy, because for a while I was able to get the weekly webisodes to run on my Kindle. Just recently, however, I can no longer view them. Was a change made to the site?
__________________
Nancy my blog: www.nancyscreativespace.blogspot.com
Reply With Quote
  #2  
Old 10-19-2015, 05:40 PM
Huston's Avatar
Huston Huston is offline
Paper Wishes Team
 
Join Date: Mar 2009
Location: Canby, OR
Posts: 312
Thanks: 12
Thanked 125 Times in 47 Posts
Default

Hmm. That is strange. We haven't had any changes for quite some time now. Is there anything else not loading like it was before?
__________________
Huston Mitchell
Paper Wishes Web Team
Reply With Quote
  #3  
Old 10-20-2015, 06:39 AM
SandersNan's Avatar
SandersNan SandersNan is offline
Swaps Organizer
 
Join Date: Apr 2009
Location: VA
Posts: 3,802
Thanks: 140
Thanked 1,577 Times in 1,211 Posts
Default

No, everything else seems the same. There was a long time that I was not able to run the videos on my Kindle (no Flash), but then one day I noticed all of a sudden it was working. It would come up almost thumbnail size, but I could enlarge it and the resolution was still okay. Then just a few days before my message, I could no longer do that. Don't know if the size gives you antiques....
__________________
Nancy my blog: www.nancyscreativespace.blogspot.com
Reply With Quote
  #4  
Old 11-04-2015, 02:30 PM
Huston's Avatar
Huston Huston is offline
Paper Wishes Team
 
Join Date: Mar 2009
Location: Canby, OR
Posts: 312
Thanks: 12
Thanked 125 Times in 47 Posts
Default

I just posted this in the other thread.. Just in case you missed it:

I have an update for this issue.

We have switched to a new video player and it should resolve any outstanding issues that some people have been experiencing.

Please try to view the Webisodes on any of the devices you were having issues with before and let me know if they are still unable to view the videos.
__________________
Huston Mitchell
Paper Wishes Web Team
Reply With Quote
The Following User Says Thank You to Huston For This Useful Post:
bbcmom (11-04-2015)
  #5  
Old 11-04-2015, 03:53 PM
bbcmom's Avatar
bbcmom bbcmom is online now
Master Crafter
 
Join Date: Feb 2014
Location: Pennsylvania
Posts: 7,576
Thanks: 6,033
Thanked 4,284 Times in 3,693 Posts
Default

Thanks Huston. It's working again on my tablet which is a Android device.
__________________
Enjoy your day,
Daria

I didn't sleep much last night, but I got a few solid hours of overthinking done...
Reply With Quote
  #6  
Old 11-05-2015, 05:50 AM
SandersNan's Avatar
SandersNan SandersNan is offline
Swaps Organizer
 
Join Date: Apr 2009
Location: VA
Posts: 3,802
Thanks: 140
Thanked 1,577 Times in 1,211 Posts
Default

Thank you so much! It is working for me on Kindle as well.
__________________
Nancy my blog: www.nancyscreativespace.blogspot.com
Reply With Quote
  #7  
Old 11-07-2015, 07:43 AM
LindaH61's Avatar
LindaH61 LindaH61 is offline
Die-Cut Diva
 
Join Date: Jan 2013
Location: Maryland
Posts: 4,386
Thanks: 4,807
Thanked 2,817 Times in 2,134 Posts
Default

I was able to view Friday's WOW HD Christmas video on my iPad from the website instead of YouTube.
__________________
Blessings,
Linda

"Find something you are passionate about and keep tremendously interested in it". Julia Child
Reply With Quote
  #8  
Old 11-09-2015, 11:08 AM
Huston's Avatar
Huston Huston is offline
Paper Wishes Team
 
Join Date: Mar 2009
Location: Canby, OR
Posts: 312
Thanks: 12
Thanked 125 Times in 47 Posts
Default

I'm glad to hear it is working better for everyone.
__________________
Huston Mitchell
Paper Wishes Web Team
Reply With Quote
The Following User Says Thank You to Huston For This Useful Post:
bbcmom (11-09-2015)
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -7. The time now is 08:15 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2017, vBulletin Solutions, Inc.
Copyright © 2014, Hot Off The Press, Inc.