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  #1  
Old 01-06-2017, 05:36 AM
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Default No option of add photos to my Albums

Just tried to add a photo to an album and there is no option there now that I can find to upload a pic... anyone else having same issue? Thanks,
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Old 01-06-2017, 05:44 AM
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just added photos about 30 minutes ago.
sure your album isn't full... noticed my albums can't hold as many pics as in the 'marathon' days. So either my pics are getting larger (possible, actually) or the max album size is getting smaller.

just checked ... my album 'not cards' only has 17 pics in it, but telling me I only have 1 pic left.
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Last edited by scrapbookingstation; 01-06-2017 at 05:47 AM.
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Old 01-06-2017, 05:49 AM
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that's what is happening heather.

your album is full

(I added another photo and now cannot/am not given the opportunity to load more).
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Old 01-06-2017, 06:42 AM
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Yeah, I deleted a bunch of cards and albums so that I could have room for the new cards. I wish they allowed more projects in the albums.
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Old 01-06-2017, 07:35 AM
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Thanks very much Lee and Daria!
.. that was the problem, deleted a couple of albums and now have more pics available to upload. Great!
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Old 01-06-2017, 11:56 AM
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I'm checking with Huston to see if we can have more album space; will let y'all know.
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Old 01-06-2017, 12:10 PM
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Huston just told me he's doubled the size of albums for regular users which should resolve any problems about uploading photos for a while.

If you are still running into problems, please send me a PM!
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Old 01-06-2017, 12:55 PM
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On a related note, I also emailed tech support a couple of days ago about uploading my
cards to the Customer Gallery...no upload button. I see a couple of you are having the same problem and Sam has also contacted Huston. Haven't gone back to check if this issue has been also resolved.
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Old 04-20-2017, 10:15 PM
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Customer Gallery:

Project uploading is temporarily unavailable. Our technical support team is working on resolving the issue. Please check back later.

hardly "temporary". Will it ever be "later"?
Difficult to believe that anyone is working this issue.
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Old 04-24-2017, 10:55 AM
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I promise it is still being looked at. We are a small team and there were some bigger problems that we had the last few week. It will be fixed soon. I am sorry that it is taking so long to fix the customer gallery.
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