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  #11  
Old 10-20-2016, 08:13 AM
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My order history is back as is my VIP status.
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  #12  
Old 10-20-2016, 05:28 PM
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Order history disappeared for over a month during the last update, but it did come back so I am sure this is on their to do list. Probably has to do with merging data from another system, and they are being careful not to lose anything
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  #13  
Old 10-21-2016, 06:06 PM
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The message board is not on my iPhone anywhere. I miss all the content from the website. There's nothing there now. I also like a catalog as opposed to dolling out bits on Wednesdays. I liked just placing an order of all the items I want all at once. Oh well. I will just need to adjust. I'm just sort of bummed because I no longer have a computer and only have the iPhone to be online.
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  #14  
Old 10-21-2016, 06:59 PM
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I don't have and Apple product but I do have a smart phone and I can get the MB on my phone. What browser are you using with you phone? I'm using Chrome.
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  #15  
Old 10-22-2016, 08:59 AM
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So it appears this is going to be their new home page?? dont like it !
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  #16  
Old 10-22-2016, 12:28 PM
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ditto that, Heather. But since I spend most my PW online time trolling this MB for inspiration, no worries!

will add that the order I placed Tuesday is still in Oregon. They're having problems this month - just in time for the Holidays! :0

ps - just took a look see:
"We were not able to get your order status because of a system error. Please try again in a few minutes or contact customer support."

went back after dinner - same error.... emailed CS.
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Last edited by scrapbookingstation; 10-22-2016 at 04:04 PM.
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  #17  
Old 10-24-2016, 09:16 PM
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I contacted customer service last Friday about my order and got a response back that it is in the system but the power outages caused some issues with their servers. They're working as fast as they can to get everything caught up.
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  #18  
Old 10-24-2016, 09:41 PM
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I saw on Facebook that they are working furiously to get caught up. I can't get into my order history again - I think the power outage really messed up stuff for them. That is too bad, but that's Mother Nature for you; she always wins!!
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