Answers to Frequently Asked Questions

What are Paper Wishes Weekly Webisodes?
Answer: Presented by Hot Off The Press President Paulette Jarvey and Sara Naumann, Paper Wishes Weekly Webisodes feature a new and different paper crafting technique each week–from the comfort of your own computer! Each video segment runs about 10-15 minutes and features the latest products, techniques, ideas and instruction—all at the click of a mouse. And, you can always head to our Weekly Webisodes archive to check out any segments you missed, or to view your favorite segments again and again.

Each Weekly Webisode is free. Even better, each Paper Wishes Weekly Webisode will present a special product offer at an exceptional price for viewers. Just click on the link to the right of the viewing screen to get a special price on the very products you see!

How will I know the topic of each Weekly Webisode segment?
Answer: The topic of the current week’s segment will be announced at the beginning of each Webisode. The current topic will also be announced in The Inside Scoop and Layouts with Pizazz e-mail newsletters, along with new product announcements and great project ideas. Not signed up? Click here to start receiving our informative newsletters!

Can I watch Paper Wishes Weekly Webisodes through a dial-up modem?
Answer: Yes you can! To watch each Weekly Webisode, you’ll need to select your Internet connection speed before the segment begins. Just click “Low Bandwidth” to access Paper Wishes Weekly Webisodes through a dial-up modem, or click “High Bandwidth” for a Cable, DSL or T1 connection.

What should I do if the Weekly Webisodes won’t play on my computer?
Answer: In order to view the Weekly Webisodes, you must have the latest version of Adobe Flash Player installed on your computer. To obtain the latest version, click here to download.

Some of our older Webisodes may require Windows Media Player. If you wish to view those Webisodes you may need to install Windows Media Player on your computer. To obtain the latest version, head to http://www.microsoft.com/mediaplayer.

To play the high quality version of the Webisode, you must have a Cable, DSL or better Internet connection. To play the low quality version, you must have a 56K modem connection.

What should I do if I cannot hear any sound during the Webisode?
Answer: Please make sure that your speakers are turned on and the volume is up. Move the volume slider (located under the viewing screen) to the right and click on the speaker icon to make sure that the player is not muted.

How do I purchase the special bundle of products available through Paper Wishes Weekly Webisodes?
Answer: To purchase the a Weekly Webisodes bundle offer, just click the link to the right of the viewing screen.

I’m a retailer. Can I order the product bundles before the segment airs?
Answer: Retailers may access our retailer website at www.b2b.hotp.com, then enter the Independents Only section through the link on the B2B homepage. In Independents Only, simply click on the Weekly Webisodes Product link on the navigation bar to order product for upcoming Webisodes.

For further assistance, please contact us.