paper wishes logo upper right controls
Paper Wishes Scrapbooking Forum

Go Back   Paper Wishes Scrapbooking Forum > Other Topics > Technical Support

Thread Tools Display Modes
Old 12-07-2013, 12:12 PM
jamobuck jamobuck is offline
Webisode Watcher
Join Date: Dec 2013
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts
Exclamation Newsletter subscriptions

I am having an ongoing problem receiving my newsletters. I have been a customer of Paper Wishes for 4 or 5 years and have been signed up to receive all the newsletters. About 4 months ago, I stopped receiving the newsletters so I checked my account and all the my selections were blank so I signed up again. I received about 2 newsletters and then nothing. Checked my account and once again, all my selections were blank. This has happened several times. I have written for help and only received one response. Is there something that I need to do on my end to resolve this issue? I hate missing notifications and inspiration. PLEASE HELP!
Reply With Quote
Old 12-08-2013, 03:14 PM
live4paper live4paper is offline
Webisode Watcher
Join Date: Jun 2011
Location: Southeastern Wisconsin
Posts: 952
Thanks: 260
Thanked 371 Times in 350 Posts

I would definitely get in touch with Houston here an the MB. Sounds like something he could fix if it's related to their computers messing up your info. Customer service is good but sometimes my messages get lost in the shuffle so I would stay on them until you hear back. Good luck to you!
Reply With Quote
Old 12-09-2013, 05:08 AM
pennyd's Avatar
pennyd pennyd is offline
Swap Organizer
Join Date: Apr 2009
Location: Auburn, ME
Posts: 4,386
Thanks: 2,084
Thanked 1,767 Times in 1,466 Posts

I sent a PM to Huston to have him take a look at her request.
Reply With Quote
Old 12-09-2013, 02:30 PM
Huston's Avatar
Huston Huston is offline
Paper Wishes Team
Join Date: Mar 2009
Location: Canby, OR
Posts: 297
Thanks: 7
Thanked 93 Times in 36 Posts

Hi Jamobuck,

I checked the records for your email address.

It looks like on 2013-09-03 we received a complaint from your email provider of spam to your email account. This can happen if an email is marked as spam or blocked. If you have another person sharing your email account, you may want to let them know you are expecting emails from us.

From then on, it looks like we have had 6 additional failures to deliver your email that caused your email address to be unsubscribed from our list each time.

I will add you the email list again, but you may want to take these additional steps:

1. Add to your address book.
2. Make sure your inbox is not full and you have plenty of room to receive emails. (You may need to login to your webmail and check)
3. Make sure NOT to mark emails from as spam. It can cause additional failed deliveries.
Huston Mitchell
Paper Wishes Web Team
Reply With Quote
The Following User Says Thank You to Huston For This Useful Post:
pennyd (12-10-2013)
Old 12-09-2013, 05:00 PM
jamobuck jamobuck is offline
Webisode Watcher
Join Date: Dec 2013
Posts: 2
Thanks: 0
Thanked 0 Times in 0 Posts

Thank you for your suggestion - I hope this does the trick! If I marked Paper Wishes on accident as spam, it was a HUGE mistake! I LOVE every newsletter I get from you.
Reply With Quote
Old 12-12-2013, 01:50 PM
LindaH61's Avatar
LindaH61 LindaH61 is offline
Dazzle Dreamer
Join Date: Jan 2013
Location: Maryland
Posts: 2,130
Thanks: 1,733
Thanked 932 Times in 800 Posts

Great topic!

"Find something you are passionate about and keep tremendously interested in it". Julia Child
Reply With Quote

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT -7. The time now is 06:19 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2015, vBulletin Solutions, Inc.
Copyright © 2014, Hot Off The Press, Inc.